Regent’s Patient Experience Program Goes Beyond Traditional Measures of Satisfaction

Redefining Surgical Care Through Extraordinarily Compassionate Human Experiences FRANKLIN, Tenn., October 28, 2024 – With over twenty years of experience in enhancing patient and employee experiences across surgery centers nationwide, Kimberly Hiles, Senior Director of Experience and Engagement at Regent, is at the forefront of bringing humanity to healthcare through Regent’s Patient Experience Program. “Our…