We created the RISE program to develop a values-driven culture that helps our team stay focused on our goal of leveraging our management expertise while partnering with physicians and hospital partners to ensure convenience, comfort, and quality of care for patients. Our values are embodied in the acronym RISE:

Demonstrating compassion toward all stakeholders.

  • Listen and act on physician feedback in a constructive and honest manner
  • Act on results of all patient satisfaction surveys
  • Speak to and approach others in a friendly and compassionate way
  • Provide regular communication and feedback with respect for others
  • Act in a way that demonstrates our responsibility to be reliable and prompt
  • Demonstrate openness to employee complaints and act on them appropriately with advice from peers and supervisors

Being true to what we believe in, doing what we say we will do and adhering to our commitments.

  • Be accountable for what we do and what we fail to do
  • Exceed the components of our job description in a reliable manner
  • Practice clear, honest and open communications – no matter how difficult
  • Abide by company policies as well as state and federal regulations
  • Provide a work environment that fairly takes into account all participants’ collective views

Responsibility to properly utilize and develop our people, property and assets while fostering a safe and secure environment.

  • Mentor others to promote personal and professional growth
  • Regularly provide information to create enterprise understanding around the clinical and economic performance of our business
  • Communicate difficult information in any direction to improve our business
  • Comply with both regulatory requirements and institutional policies and procedures
  • Promote and participate in quality improvement initiatives

Appropriate identification, selection and management of all resources to ensure excellent clinical and financial outcomes.

  • Effective utilization of staff resources
  • Cost effective utilization of supplies and equipment
  • Demonstrate proactive approach to problem identification and solutions
  • Demonstrate appropriate time management skills, prioritization and task completion
  • Utilize technology to improve processes while reducing costs
  • Optimize the use of available resources through corporate partnership
RESPECTFUL CARING

Demonstrating compassion toward all stakeholders.

  • Listen and act on physician feedback in a constructive and honest manner
  • Act on results of all patient satisfaction surveys
  • Speak to and approach others in a friendly and compassionate way
  • Provide regular communication and feedback with respect for others
  • Act in a way that demonstrates our responsibility to be reliable and prompt
  • Demonstrate openness to employee complaints and act on them appropriately with advice from peers and supervisors
INTEGRITY

Being true to what we believe in, doing what we say we will do and adhering to our commitments.

  • Be accountable for what we do and what we fail to do
  • Exceed the components of our job description in a reliable manner
  • Practice clear, honest and open communications – no matter how difficult
  • Abide by company policies as well as state and federal regulations
  • Provide a work environment that fairly takes into account all participants’ collective views
STEWARDSHIP

Responsibility to properly utilize and develop our people, property and assets while fostering a safe and secure environment.

  • Mentor others to promote personal and professional growth
  • Regularly provide information to create enterprise understanding around the clinical and economic performance of our business
  • Communicate difficult information in any direction to improve our business
  • Comply with both regulatory requirements and institutional policies and procedures
  • Promote and participate in quality improvement initiatives
EFFICIENCY

Appropriate identification, selection and management of all resources to ensure excellent clinical and financial outcomes.

  • Effective utilization of staff resources
  • Cost effective utilization of supplies and equipment
  • Demonstrate proactive approach to problem identification and solutions
  • Demonstrate appropriate time management skills, prioritization and task completion
  • Utilize technology to improve processes while reducing costs
  • Optimize the use of available resources through corporate partnership

Our RISE Values in Action

Our RISE culture has taken hold in our facilities and guides everything we do at Regent.

  • Nursing attrition rates at Regent facilities have dropped
  • Patient satisfaction elements that are tied to RISE components have risen
  • Synergies between staff and physicians have improved
  • 100+ RISE recognition awards have been given out to employees, management, and physicians

The RISE Scholarship Program

Regent developed the RISE scholarship program to recognize and reward the children of our facility administrators and employees for the RISE values they have exhibited during high school. Eligible students must be a graduating high school senior or currently enrolled in college/technical school courses. Candidates submit two essays and provide two letters of recommendation.

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scholarships have been awarded to date

Introducing our Nonprofit: Regent Cares

In 2018 we launched Regent Cares, an umbrella for the work Regent employees take on to uphold our RISE values and provide a vehicle for meeting needs in a tangible way including annual mission trips to conduct pediatric spine surgery in the Dominican Republic.

We recruit talented and highly motivated people who share our values and want to contribute to operational and clinical excellence

View Open Opportunities / Learn More
Jocelyn Ocampo

I served as a translator on the trip last year and it was a humbling and rewarding experience. I hope the families of the patients understand their treatment and provided recovery instructions. It was life-changing for the patients – as well as our team. We were blessed to be a blessing.